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Strategic Health Care Solutions was created to deliver solutions for home care agencies seeking to address these unique areas of concern. Through her significant expertise in program development, Joyce has developed programs specifically addressing the on-going need for change within the home care agency. Strategic Health Care Solutions offers three distinct product lines:


SMART THERAPY is a series of educational 3-5 minute videos providing agencies a quick tutorial to offer staff, or for independent therapists to use as a tool to enhance their knowledge of the behaviors necessary to support the success of the home care patient and customer. The topics covered in SMART THERAPY series are intended to create the HOME CARE REHAB EXPERT. Whether a therapist sees 1 home care patient or a full caseload, this new outcome-based environment demands every therapist touching a home care patient be properly and thoroughly educated in all aspects of home care regulations. Each of the SMART THERAPY topics can be expanded into full course presentations as agencies identify their specific needs.

Modules Available :

  • Overview : Need for Change in Rehab Delivery Model
  • Interdisciplinary Communication
  • Documentation
  • Patient Experience
  • Volume vs Pay for Performance
  • Clinical Care
  • Assessment and Measurement Tools
  • Reimbursement
  • Customer Expectations
  • OASIS : Rehab Specific



These courses can be provided to meet therapists CEU licensure requirement or incorporated into training and orientation. Course may be delivered by webinar or in person presentations.

  • Rehab Services: Are They Adapting To Your Agency Needs?
  • Rehab 101: Are Your Rehab Services Delivered by a Rehab Home Care Expert?
  • Ethical Decision-Making in Home Care Rehab
  • Managing Rehab Services by Non-Therapist Managers




  • Implement diagnosis-specific specialty programs, unique to customer physician needs
  • Assess Rehab operations to improve efficiency, cost-effectiveness and quality of patient care.



  • An innovative approach to OASIS training and management resulting in improved clinical outcomes and maximal reimbursement



  • In collaboration with a university-based research initiative offers the agency in-depth analysis of patient satisfactions data with an improvement plan targeted to agency needs to create the ultimate patient experience.